Effective Date: 01/01/2024

1- Types of SMS Communications:

If you consent to receive text messages from Eternal Love, you may receive messages related to the following:

• Appointment Reminders
• Pending, Approved, or Denied Authorizations regarding your personal care services

Example: "Hello, this is a friendly reminder of your upcoming appointment with Nurse [Name] at [Location] on [Date] at [Time]. You can reply STOP to opt out of SMS messaging from Eternal Love at any time."

2- SMS Consent Communication:

The information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes

3- Information We Collect:

• First and Last Name
• Phone Number
• Email Address

4- Who We Share Your Information With: We respect your privacy and do not sell, rent, or share your personal information with third parties. Your information is only accessible to authorized Eternal Love Personal Care Agency staff who require it to provide our services.

5- Message Frequency:

Message frequency may vary depending on the type of communication. For example, you may receive up to 5 SMS messages per week related to your [appointments/authorization updates, etc.].

Example:

"Message frequency may vary. You may receive up to 5 SMS messages per week regarding your appointments or authorization status."

6- Potential Fees for SMS Messaging:

Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.

7- Opt-In Method:

You may opt-in to receive SMS messages from Eternal Love in the following ways:

• Verbally, during a conversation
• By submitting your information through our online form below

8- Opt-Out Method:

You can opt out of receiving SMS messages at any time. To do so, simply reply "STOP" to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.

9- Help:

If you are experiencing any issues, you can reply with the keyword "HELP" or you can get help directly from us by calling our office at 262-933-4020.

Additional Options:

• If you do not wish to receive SMS messages, you can let us know verbally or do not fill out the form below.

10- Standard Messaging Disclosures:

• Message and data rates may apply.
• You can opt out at any time by texting "STOP."
• For assistance, text "HELP" or visit our call us 262-933-4020.
• Message frequency may vary

By opting into SMS from a web form or other medium, you are agreeing to receive SMS messages from Eternal Love LLC. This includes SMS messages for appointment reminders and authorization updates. Message frequency varies. Message and data rates may apply.

By using our services and providing your information, you acknowledge that you have read and understood this Privacy Policy.